IMAN COSMETICS UK operates a full, 14-day Returns Policy.
If you'd like a refund, simply return it to us (post-paid) within 14 days of receipt.
We can only accept unopened items, as under the Consumer Contracts Regulation (formally the Distance Selling Regulation) Cosmetic products once opened (seal broken) lose the right to be returned for a refund due to Health and Hygiene reasons.
Once we receive the item(s) back it will be checked to make sure it has not been opened/seal broken before issuing a refund. If during inspection we deem the products have been opened, no refund will be processed, the item(s) will be returned.
We will refund the full value of the goods, using the same method as the original payment (i.e. a refund to your credit or debit card).
Please note that the cost of the delivery cannot be refunded unless we deem the goods to have been faulty before they were dispatched to you.